intelligence → impact

i2a AI Services

From insights to intelligence to impact. AI-powered Navigator solutions and Process Automation for Marketing, Sales and Service.

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i2a Navigator Suite

From insights to intelligence to impact

Intelligent Navigator solutions for complex decisions in Marketing, Sales and Service

i2a Product Navigator

Orientation, comparison and decision support in complex product portfolios

Guides customers, sales & service employees through complex product landscapes. Based on requirements, context and preferences, relevant options are prioritized, explained and made comparable.

Ergebnis

Faster and better product decisions, higher close rates, more successful cross-selling and reduced consulting effort

i2a Smart FAQ Bots

Fast, precise answers and sustainable relief for service & sales through automatic creation of FAQ bots

Delivers consistent, context-aware answers along the customer journey. FAQ bots are automatically created based on existing service chat, email or phone conversations and can answer questions RAG-based for various areas from professional football to online shops. Reduces follow-up questions, shortens response times and ensures uniform knowledge levels.

Ergebnis

Higher customer satisfaction, better user experience, rapid implementation, consistent answer quality, scalable knowledge provision, lower service costs and sustainable relief of the service team

i2a Configurator

Structured configuration of complex inquiries, products and solutions

Translates requirements into valid product or solution configurations. Rules, dependencies and technical logic are intelligently guided.

Ergebnis

Error-free configurations, shorter quote cycles and higher close quality

i2a E-Shop Navigator

Intelligent purchase decisions and higher conversion in digital sales

Transforms classic online shops into intelligent sales environments. Through AI-powered advice, personalization and dynamic interactive guidance.

Ergebnis

Increasing conversion rates, higher basket values and improved digital customer experience

i2a Service Navigator

Operational support for Marketing, Sales and Service

Provides context-aware information, recommendations and decision logic in real-time. Sales and service employees are supported directly in the workflow.

Ergebnis

More efficient processes, better day-to-day decisions, higher sales and sustainably higher service quality

i2a Process Intelligence

AI/LLM-driven process automation across industries

Automates recurring, data-driven processes along the entire value chain and ensures efficient, scalable operations – cross-industry and customized.

LLM-based workflow automation
Intelligent document processing
Automated decision support
Custom AI solutions

Ergebnis

Significantly lower manual effort, higher process efficiency, better scalability and sustainable relief

Process Automation

Active

Input Processing

AI Analysis

Decision Logic

Output Generation

Efficiency

+80%

Time Saved

4h/day

Industry Solutions

AI Solutions for Your Industry

Customized LLM-driven automation for various industries. Here are two example use cases:

Manufacturing & Engineering

Intelligent tools for complex product portfolios and project planning

Chatbot advice in online shops
Product matching for projects
Complex product configuration
Technical documentation

Real Estate & Connected Devices

Various tools for process automation in the real estate sector

Automated listing creation
Intelligent property search
Document processing
Tenant communication

Your Benefits

Higher conversion

Better purchase decisions through intelligent guidance

Scalability

From individual touchpoints to the entire customer journey

Relief

Sustainable relief for Sales, Service and Support

100+ Languages

Global applicability of all Navigator solutions

GDPR & EU AI Act

100% compliant with EU hosting

White-label

Fully integrable into your brand

Ready for intelligent navigation?

Discover how the i2a Navigator Suite transforms your processes.

Schedule demo